You can reduce abandoned carts with live chat! 📲
If you're ready to reduce your abandoned cart rate, consider installing a virtual chat widget, or use a free tool, such as Facebook ChatBot.
This allows customers to quickly and easily ask questions during their website visit and checkout process. Most people aren't going to take the time to contact customer support via email or phone unless they are REALLY determined.
But a live chat option makes it quick and easy to get the information they need - and you can set up FAQs in the chat widget so that answers to common questions are easily answered without customers having to dig through your FAQ page.
For more e-commerce tips to stop shopping cart abandonment, head to our blog or leave us a comment below with your thoughts. 💻🌟