Insta-Tips

Creating An Ideal Customer Versus Selling A Service
So you’re trying to sell services, but it’s not going as smoothly as you thought. And it’s not like you haven’t tried. You’ve set yourself sales goals. You’ve networked. Maybe you’ve even tried to run an ad or two… but...
Are You Creating Positive Experiences For Your Customers?
Are you creating positive experiences for your customers that leave them even more in love with your brand? ❤️️  Sometimes it's easy to get so distracted with attracting customers and getting them to buy, that we leave customer experience by the...
How To Use Proactive Customer Support To Improve Customer Experience
💬 Have you ever been in the process of online shopping, or arrived at the checkout, and had a little box pop up asking you if you need help? That’s an example of proactive customer support. Instead of waiting for...
Here's Why You MUST Respond To Negative Reviews
Here's why you MUST respond to negative reviews (even when you want to crawl under a rock and pretend they don't exist...) 🗯  First of all, sticking your head in the sand will hurt your local SEO because Google looks at...
How Easy Is It For Customers To Contact Your Customer Service?
When a potential customer has a question while browsing your website, what happens?  One great way to boost e-commerce conversions and put some human touch back into your brand is to use live chat widgets on your website. This helps...
Take A Deep Dive Into Your Current Customer Statistics
👥 When was the last time you took a deep dive on your current customer stats? If you haven't checked in on your target market lately, now might be the time to check your demographics and do some extra research....
How To Get More Positive Reviews From Customers
If positive reviews feel hard to get, then read this! ⤵️ Consider implementing these tips: ✅ Send follow-up emails asking for customers to review their purchase ✅ Offer incentives like promo codes for future orders in exchange for reviews ✅...
Have You Done A Customer Service Audit?
⁣It's really no surprise that poor customer service is a huge turn off for consumers. Have you done a customer service audit lately?⁣ ➡️ How easy is it for consumers to contact you with a query or complaint?⁣ ➡️ Do...
Understand Your Market Needs
❓QUESTION: When was the last time you checked in with your customers - both current and past - to ask them what they need? Especially lately when so much has changed, from lifestyles to priorities, it's a good time to...
Serve FIRST, Sell SECOND

If there's one business tip you MUST remember, it's this one. Serve first, sell second. If there's one mistake we see time and again, it's businesses jumping to the sales part.