Account Manager / Digital Consultant

Yes, we are adding to our A-Team!
Experienced Applicants Only, Salary Position $70K+

Are you a dedicated digital creative that lives & breathes in the digital design & website space? Do you love creating websites that meet client needs for conversion?

If making clients happy brings you joy, then you will love this role.

 

We are a modern, remote-compatible marketing consultancy with clients based in Australia and the USA. We deliver polished, high-quality websites, copywriting and branding with an unwavering commitment to empowering future-focused small businesses as their go-to educational and support resource. We provide value, honesty and transparency in every service we offer, and we have big plans to expand in 2022.

We’re growing into an agency and we need the help of a dedicated Digital Consultant/Account Manager that values our mission of helping brands succeed online.

Would you be a prized addition to our boutique team? We are looking for someone who is whole-heartedly committed and based in either Brisbane, Gold Coast or Melbourne. You will be working remotely and potentially be acting as a new extension of Marketing Your Brand, so we require you to have previous consulting or agency experience.

Our company offers a happy blend of creative and polished work place values. We tend to smile a lot because we love people and are regularly interacting with clients and remote team members over Zoom. We also consider our team our family, we personalise our internal perks and rewards to bring a smile to your dreams. 

THE ROLE

This position requires experience in balancing great account management skills with a particular eye for UX website design, and professional website content creation skills. As the lead consultant in our boutique agency, you will work alongside the team to create brands and websites that customers (and clients) love!

You will also be actively sourcing new clients online and in-person. You will be responsible for running client accounts by working in, liaising with, managing and delivering brand and website projects, from start to completion.

As an acting Account Consultant, you will thrive on seeking new client contacts and closing new project leads to meet monthly goals. This is a hands on role that will also strategise plans, liaise with our in-house website developers, coders and graphic team to design, plan and execute innovative websites and brands.

As a professional multitasker you will be highly skilled at interacting with our digital community, liaising with potential clients remotely and managing your projects to the highest quality level, all while monitoring that they are delivered on time.

What your role looks like: 

  1. Client and project management to meet and liaise with, source and bring in new clients. 
  2. Consulting clients to strategically plan website design and create high-value content, strategise concepts.
  3. You will be able to work in and assist with the operational scope of delivering Shopify, Wordpress, Squarespace and other website platforms. 
  4. Liaising with clients in our client portal and CRM, while providing exceptional customer service.
  5. Operating our project management system to ensure adherence to your project deadlines and time management for our team.
  6. Sharing in our digital presence by contributing to our Social Media content creation and engaging with our online community.
  7. Bringing big ideas to the team, especially around creative communication concepts and how we can promote our services and the team.
  8. And other ADHOC social & brand/website project duties.

You will need to display:

  • The ability to work remotely and autonomously. Even if you are a Burleigh Heads, Gold Coast local. 
  • Experience in working with monthly billable hours and reporting. There are monthly targets that need to be achieved independently and as a team.
  • A great eye for design and digital experiences that relate to business owners needs.
  • Creative flair in either content, brand or website creation.
  • Experience fulfilling past client needs and business aligned thinking. 

You will hold:

  • Minimum 3 years experience in a consulting/agency setting and a track record of meeting billable hours.
  • Minimum 3+ years of experience with Shopify or Wordpress or Squarespace.
  • Minimum 3+ years experience working with Graphic Designers. 
  • Great customer service, written and verbal communication plus digital project management in a similar role is a must.
  • Excellent Zoom, phone manners, email etiquette, organisational, efficiency and interpersonal skills are a must.
  • Experience with Adobe is preferred.
  • A Batchelor's Degree (or equivalent industry experience) is preferred.

    You must also love being a part of a team, and enjoy a dynamic work environment where you will be dedicated, and required to think on your feet and share in our company values

    Please note, you must be an Australian Resident/Citizen living in Australia and have sufficient experience in a similar role to be considered for this position. Do not waste our time or yours, if you do not meet our requirements. 


    TO APPLY: 
    Please provide a 1-page cover letter walking us through your previous finished brand projects and telling us why you are best suited to this role.

    Please provide a resume, either via online portfolio or a standard resume. Please also include website links to previous employers or project work you have been involved in. We will call for reference checks during the interview process.  

    This role has the opportunity for career progression, so we want to find that ideal fit. We are happy to offer flexible working arrangements for the right candidate. For the career hungry, there will also be additional perks, such as educational opportunities, bonuses and incentives.

    Please email: careers@marketingyourbrand.com.au

    We are after two perfectly suited applicants. Applications close 10 March 2022, unless the ideal applicants are found sooner for immediate start. 

    This job position is offered as a part-time or full time position with above industry standard rates that will be based on the candidates past employment experience.