Prior to the commencement of design services by Marketing Your Brand, and upon acceptance of quotation, payment is due and payable according to the dispatched invoice.
All due care is given to complete design projects as soon as possible (ASAP), however, timeframes are an estimate only and predominantly rely on client, contractors, staff and third party providers. Please be mindful that delays outside of the control of Marketing Your Brand, cannot be accounted for and may delay the process accordingly. Strict adherence to Marketing Your Brand requests will further expedite the estimated timeframe.
The invoice/quotation provided is limited to the products and services listed in your quotation. Should additional instructions be received by Marketing Your Brand, you will receive a further quotation, as well as Terms and Conditions for such instructions. Please review them carefully. Retainer fees may also apply if further work is needed outside of the scope of your project invoice. All original/working files remain the property of Marketing Your Brand and will not be released to the client unless full payment is received.
The invoice/quotation provided is limited to the products and services listed in The Client Brief or Quote. Should additional instructions be received by Marketing Your Brand, you will receive a further quotation, as well as Terms and Conditions for such instructions. Please review them carefully.
Project Payment Terms for projects quoted at or under $2900AUD require full payment before your project will commence. Projects quoted at over $2900AUD will commence once an initial 50% deposit has been received. The final 50% is due prior to transfer of any digital files. A reminder for the final invoice amount will be sent once your project is ready for file delivery.
If your project requires Retainer Services they are generally capped at a discounted hourly rate for active clients only, and are not available to new or returning clients, unless otherwise agreed upon by Marketing Your Brand. Prices for Project Services are subject to change without notice. Invoices for retainer services are sent monthly. If payment is not received within 14 days of invoice notice, cancellation, penalties, interest and fees will apply to the due amount. Please note, interest is charged at a rate of 3-7% on overdue invoices - this is due to staffing costs, and borrowings, and is non-negotiable. Documentation, files and project information may also be withheld until payment terms have been met.
The Client has full ownership of the work once all amounts outlined in invoices have been paid in full. Marketing Your Brand will hold a non-transferable, non-exclusive Creative License for the proposes of client promotion once ownership has been released.
Marketing Your Brand can sign a non-disclosure agreement, and do not share outbound information with third parties without your express written permission. Please maintain your copy, as we utilise our own generic NDA agreements, Marketing Your Brand are not required to maintain copies of each signed agreement.
Marketing Your Brand shall not be liable to The Client or any Third-party Provider for any products or services rendered on behalf of the client. This includes but is not limited to modification, software failure, price change, suspension or discontinuance of the service. Grievances with or failure of service by Third-party providers (including applications or software used), are cordially directed to the Third-party and The Client.
Marketing Your Brand reserve the right at any time to terminate, withdraw, modify or discontinue the Service (or any part or content thereof) without notice at any time. If false or misleading information is provided by The Client at any time, Marketing Your Brand reserve the right to terminate, modify or discontinue the Service (or any part or content thereof) without notice at any time.
Marketing Your Brand abides by The Australian Competition and Consumer Act 2010 (Cth). Please view more here.