MARKETING YOUR BRAND WORKSHOPS TERMS & CONDITIONS

Effective Date: September 10, 2024
Please READ carefully. By purchasing this product, you (the “Client” or “you”) agree to the following terms and conditions (the “Agreement”), entered into by Marketing Your Brand Pty Ltd. (the “Company,” “we,” or “us”). The Company and you may be referred to collectively as the “Parties” in this Agreement.

PROGRAM/SERVICE

The Company agrees to provide Marketing Your Brand Workshops (the “Workshops”) as described on the registration page. By purchasing, you acknowledge that the Workshops may include live or virtual group workshops, digital materials, and access to online communities or resources. All details regarding the Workshops are outlined on the registration page, and participation is subject to these Terms.

PARTICIPANTS

The Workshops are intended for individuals aged 18 and above. If you are registering on behalf of a company, the individual attending the Workshop must meet this age requirement. The content is not suitable for children under 18.

FEES & PAYMENT

In consideration of your access to the Workshops, you agree to pay the fees listed at the time of registration. Payment options include:

If you choose the payment plan, you remain responsible for completing all payments. Failure to complete a payment may result in the suspension of access to the Workshop and associated materials.
Compliance with ACCC: You have the right to access accurate and clear information about the fees. No hidden fees or unfair payment terms are imposed.

NON-TRANSFERABILITY OF TICKETS

Your registration for the Workshop is non-transferable. You may not sell, transfer, or assign your participation in the Workshop to any third party without prior written consent from the Company. Unauthorised transfers will result in termination of the Workshop access without refund.

NO-REFUND POLICY

By purchasing our Marketing Your Brand Workshops, you agree that all sales are final, and no refunds will be issued under any circumstances once payment is processed, unless required by Australian Consumer Law.
Due to the digital nature of the Workshop materials, once materials have been sent or access has been provided, the content is considered delivered and cannot be revoked or returned. You acknowledge that by gaining immediate access to the workshop materials (including digital content), you have received a substantial portion of the service offered. Because digital products can be copied, stored, and used immediately or indefinitely, refunds are not possible after delivery.
The success of the strategies, tools, and resources provided in the Workshops depends largely on the effort and commitment of the participant to implement them effectively. As such, the Company makes no guarantees regarding specific outcomes, results, or improvements. The results you achieve will be influenced by your individual circumstances, the effort you put into applying the provided materials, and how well you follow the steps outlined during the Workshop.
This policy ensures the integrity of our digital content and complies with Australian Consumer Law, which provides refunds only in cases where the digital product is faulty, not as described, or fails to meet consumer guarantees.
Conditional Refunds for Service Failure
Refunds will only be provided if the Company fails to deliver the services as outlined (e.g., the workshop is not provided, or digital materials are inaccessible due to a technical error on the Company’s side). Refunds will not be granted for dissatisfaction with content or failure to use the materials provided.
Proof of Service Failure
If a refund is requested due to service failure, participants must submit a written explanation of the issue and demonstrate how the Company failed to deliver the outlined services. The Company will review the request and, if found valid, issue a refund within 10 business days.

WORKSHOP ACCESS

Upon completing your registration and payment, you will receive access to digital materials and resources associated with the Workshop. We reserve the right to update or modify the materials at our discretion, and any additional materials will be offered as a bonus and are not guaranteed.

LIVE WORKSHOPS NO-SHOW POLICY

If you fail to attend a live Workshop session, you will not be eligible for a refund under any circumstances. The digital materials and resources provided as part of the Workshop will still be available to you, but the live session content will be forfeited.
If you provide at least 48 hours’ notice prior to the Workshop session, we will issue a coupon code that allows you to attend the next available session for the same topic. This coupon cannot be transferred to another individual or used for a different Workshop. Please note that providing notice does not entitle you to a refund.

THIRD-PARTY TOOLS AND SERVICES

The Company may recommend or provide access to third-party tools, services, or software during the Workshops. These tools are provided by external parties and are not under the control of Marketing Your Brand Pty Ltd. We do not endorse, guarantee, or take responsibility for the performance or availability of any third-party tools.
Any issues, costs, or disputes arising from the use of third-party tools must be addressed directly with the provider of that service. The Company is not liable for any damages, disruptions, or issues that arise from your use of third-party services or software.

INTELLECTUAL PROPERTY

All content provided during the Workshops, including but not limited to documents, presentations, templates, and videos, is the intellectual property of Marketing Your Brand Pty Ltd. and is protected by Australian copyright and intellectual property laws.
License: You are granted a limited, non-transferable, non-exclusive license to access and use the materials for personal or business purposes related to the Workshop. Unauthorised use or distribution of the materials may result in termination of your access to the Workshops and potential legal action.

NO RESALE OF WORKSHOP MATERIALS

You are strictly prohibited from reproducing, reselling, or repackaging any Workshop content, including digital materials, worksheets, presentations, and proprietary processes. Any unauthorised commercial use may result in immediate termination of access and legal action.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company’s liability to you for any claim arising out of or relating to this Agreement, the Workshop, or your participation therein, shall not exceed the total amount paid by you to the Company under this Agreement. In no event shall the Company be liable for any indirect, incidental, consequential, special, or punitive damages.

ACCESS REVOCATION FOR MISUSE

The Company reserves the right to revoke your access to Workshop materials without notice or refund if it is determined that you have violated any intellectual property terms, shared materials without permission, or otherwise misused your access.

CONDUCT

We aim to provide a safe and supportive environment for all participants. You agree to:

  1. Treat other participants and Company staff with respect and professionalism.
  2. Refrain from discriminatory, abusive, or offensive language or behaviour.

Failure to comply with these standards may result in your removal from the Workshop without refund.

CONFIDENTIALITY OF WORKSHOP CONTENT & COMMUNICATIONS

You agree to maintain the confidentiality of all discussions, strategies, and advice shared during the Workshop. Sharing confidential workshop content with third parties without prior written consent is prohibited.

FORCE MAJEURE

The Company is not liable for delays or cancellations caused by circumstances beyond our control, such as natural disasters, pandemics, government actions, severe technical failures, or other force majeure events. In such cases, refunds will not be provided unless required by law. We reserve the right to suspend or cancel the Workshop under these circumstances.

DISCLAIMERS

General Liability Disclaimer
The Company provides Workshop content for educational purposes only. We disclaim all liability for errors, omissions, or interpretations of the content.
Responsibility for Implementation
The strategies provided during the Workshop are only effective when implemented by the participant. The Company is not responsible for any lack of results due to incomplete tasks or lack of effort.
No Guarantee of Results
The Company does not guarantee any specific business results or financial outcomes as a result of participating in the Workshop. Results depend on individual efforts and external factors.
Third-Party Tools and Services
Any recommendations for third-party tools or services during the Workshop are provided as suggestions. The Company is not responsible for the performance of third-party services. Any disputes, damages, or issues that arise from the use of third-party tools must be addressed directly with the third-party provider.

DISPUTE RESOLUTION

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the Parties agree to first attempt resolution through good-faith negotiations. If mediation does not resolve the dispute, the matter will be referred to arbitration in Queensland, Australia, before pursuing litigation.

WAIVER OF CLASS ACTION

You agree that any disputes will be resolved on an individual basis. You waive any right to bring or participate in a class-action lawsuit against the Company.

MODIFICATIONS

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be communicated via email and posted on our website. By continuing to participate in the Workshops after modifications are posted, you agree to be bound by the updated terms.

TERMINATION

We reserve the right to terminate your access to the Workshop if you violate these Terms & Conditions. No refunds will be provided unless required by law.

LEGAL DISPUTES

This Agreement is governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

CONTACT US

If you have any questions or concerns regarding these Terms & Conditions, please contact us at studio@marketingyourbrand.com.au

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